Return and Exchange Policy

Customer policy 22/10/2021

In case you want to exchange or return the purchased goods, please first contact the sales staff who directly sold the goods to you to clearly state the reason for the return. After the sales staff receives the information and confirms that the current status of the product is in accordance with coloripaint.vn's return regulations, the product will be recalled and exchanged for another product according to the customer's needs. customer.

1. Conditions for return:

  • Error due to manufacturer.
  • Delivery of the wrong product compared to the order (product type, color, etc.)
  • Delivery is lacking compared to the order.

2. After checking and confirming the cause, we will return the goods as committed and according to the requirements in your order.

3. Customers please note: we only make returns in the following cases:

  • The product is not deformed or broken.
  • The product is still sealed and the packaging and labels have not been opened.
  • Full accessories and gifts included (if any).
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